Customer reviews of Hawkes Car Centre

By Murray N on 02 February 2018 | Verified purchase

1st class car sales, the car I was buying had a problem with the flywheel after purchase and driving away, they fitted a brand new one without any questions, very fast and professional service, I will recommend to anyone with faith that buying a used car from hawkes is not a gamble. Thank you

Reply from Hawkes Car Centre on 08/02/18

Great to hear the flywheel issue got sorted quickly for you and you are happy with your new car. Thanks again your business and for the kind review. Best regards Jason

By Jayne Q on 25 January 2018 | Verified purchase

Excellent service , customer care after buying the car has been incredible , would highly recommend buying from here !

Reply from Hawkes Car Centre on 08/02/18

So pleased to hear you are happy with our service and your car. Thank you for buying from us and for such a nice review it is very much appreciated. Kind regards Geoff & Jason

By Julia B on 17 January 2018 | Verified purchase

Smooth Friendly process with no pressure from first visit to collection.

Reply from Hawkes Car Centre on 03/04/18

Thank you Julia hope you are enjoying your new Mercedes.

By Jane B on 15 January 2018 | Verified purchase

I had a very positive experience at Hawkes car center. I had recently written my car off so wasn't in a good head space but I was shown the utmost kindness and patience, I asked lot's of questions and some twice but nothing was too much trouble! Everyone was very helpful, they explained all the processes in a simple way and ensured I understood. I would definitely use them again and will recommend them to family and family Thank you !¿

Reply from Hawkes Car Centre on 03/04/18

Thank you so much Jane for a nice review, It was a pleasure dealing with you. Best regards Jason

By Chris L on 15 January 2018 | Verified purchase

Professional and friendly service from start to finish. Well informed sales person who took the time to discuss and describe the car being viewed. No pressure at any time. Paperwork and formalities completed efficiently. Would recommend.

Reply from Hawkes Car Centre on 16/01/18

Thank you Chris it was a pleasure dealer with you. Hope you enjoy your new Fiat 500. Kind regards Jason

By CRAIG P on 22 December 2017 | Verified purchase

I have never purchased a vehicle from Hawkes Car Centre before and am very pleased to say that my experience with the guys at Hawkes has been nothing but brilliant. I wasn't specifically looking to buy a car but I had seen a wonderful Ford Focus that Hawked were selling that I liked the look of and was told that if I pop by with my current car the guys would look at a part exchange for me. The following day I arrived and within 10 minutes I had looked around the car further, sat in it to make sure it was right for me and also given a very fair price for my part exchange. There was no pushy hard sell and upon agreement of my purchase I was assured there would be no rush for me to collect the new car. The whole buying and part exchange process was so easy I would recommend these guys to anyone. 5* service.

Reply from Hawkes Car Centre on 03/04/18

Thank you Criag for such a great review, So glad you are enjoying your new Focus, it was a pleasure dealer with you. Best regards Geoff & Jason

By Emily H on 15 December 2017 | Verified purchase

Friendly, efficient service that gave us exactly the car that we wanted. The staff at Hawkes couldn’t have been more helpful, we will be going there first any time we need a car in the future.

Reply from Hawkes Car Centre on 05/01/18

Thank you Emily for such a nice review, Hope you enjoy your new car. Best regards Jason

By Jessica C on 02 December 2017 | Verified purchase

Picked up my Fiat Punto today, fantastic customer service, very friendly easy and quick! Not pushy and the car is in fantastic condition. Many thanks!

Reply from Hawkes Car Centre on 07/12/17

Thank you for the kind review Jessica. It is a lovely and unusual Punto, enjoy! Best wishes, Geoff.

By Constantin U on 28 November 2017 | Verified purchase

I buyet a car from them they say mechanical is evrething ok but after I start drive on a 14 to home around 70 mile speed wheel start to vibrate very hard

Reply from Hawkes Car Centre on 30/11/17

Thank you Constantin for having the faith in us to purchase the Focus without seeing it first & glad you are happy with it. But we're sorry to hear you have a vibration on the steering wheel, if you would like to give me a call on 01284 754255 i can arrange for this to get sorted for you. Kind regards Jason

By REBECCA S on 19 November 2017 | Verified purchase

I bought a ford fiesta from Hawkes yesterday and i couldn't fault the experience. They were very busy but still very attentive. The guy who helped me (G) was very friendly and i really enjoyed the whole process thanks to him. I would recommend this place to anyone

Reply from Hawkes Car Centre on 23/11/17

Hi Rebecca thank you for the review. It was really nice dealing with you and I'm sorry we kept you waiting so long! Enjoy your new car, Geoff.