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Customer reviews of Hawkes Car Centre

At Hawkes Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hawkes Car Centre

Hawkes Car Centre

Based on 320 customer reviews

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  • 5

    Great service and advice

    By Andrew D on 15 August 2018 | Verified purchase

    Very good service and extremely friendly! Have used Hawkes before and it was the same. Would recommend for anybody buying a used car around the £5K mark - excellent 😀

    Reply from Hawkes Car Centre on 31/08/18

    That's a lovely low mileage 308 you have bought, I hope you get lots of pleasure out of it and thank you for the review, Geoff.

  • 5

    Good service!

    By Jake P on 14 August 2018 | Verified purchase

    Nice selection of cars and good quality cars, friendly staff. Pleasant experience.

    Reply from Hawkes Car Centre on 31/08/18

    Thank you Jake, enjoyed your video, best wishes Geoff.

  • 5

    Great customer Service!

    By Lisa C on 11 August 2018 | Verified purchase

    Friendly, approachable, professional and atentive.

    Reply from Hawkes Car Centre on 31/08/18

    Thank you for the review Lisa, pleased we got there in the end, best wishes, Geoff.

  • 5

    confidence buying a car

    By Trevor R on 06 August 2018 | Verified purchase

    car supplied spotless , staff very helpful , a small problem sorted very quickly , price agreed , would recommend to anyone.

    Reply from Hawkes Car Centre on 10/08/18

    Thank you so much for the review, that is a lovely low mileage Ibiza you have bought, hope you are enjoying it. Best wishes, Geoff.

  • 5

    Fantastic business

    By CONOR J on 03 August 2018 | Verified purchase

    Fantastic help, Geoff was so helpful and genuinely gave great advice. Really impressed can’t recommend them enough.

    Reply from Hawkes Car Centre on 04/08/18

    Thank you Conor for the kind review. I hope you enjoy your car and the move goes easily. Best wishes, Geoff.

  • 5

    Great staff, great car - very happy!

    By Amy E on 31 July 2018 | Verified purchase

    All the staff are very polite, helpful and knowledgeable. Easy to contact. Picked up my car tonight and so far extremely happy. Left feeling confident that if anything were to go wrong, they'd be more than happy to help. Would deal with again and recommend! Thanks very much.

    Reply from Hawkes Car Centre on 04/08/18

    Thank you Amy for the lovely review it was a pleasure helping you purchase your new car. With kind regards, Geoff.

  • 5

    The best in Bury - brilliant service and choice

    By Lizzie S on 17 July 2018 | Verified purchase

    Hawkes has such a great choice of cars to suit my sons needs and all cars are beautifully presented. He knows the spec of all cars and is very helpful. Great to deal with and think that no other dealership came close in Bury when we were looking. Would thoroughly recommend.

    Reply from Hawkes Car Centre on 30/07/18

    Thank you so much Lizzie for the wonderful review, Hope Thomas is enjoying the Megane Coupe. Kind regards Jason

  • 5

    review of experience of purchasing a vehicle

    By KATHLEEN P on 16 July 2018 | Verified purchase

    The whole experience was very positive. I was treated with the upmost courtesy. There was no pressure and everything was done very professionally. The pick up the vehicle was smooth and I was shown around the car which was very helpful. Would not heseitate to go there again and would highly recommend.

    Reply from Hawkes Car Centre on 23/07/18

    Thank you so much for the lovely review Kathleen, I think you will really love your new car. Best wishes, Geoff.

  • 5

    Mini python flip paint

    By HANNAH N on 14 July 2018 | Verified purchase

    My experience with Hawkes was good, I brought my first car with them and everything was very easy and the communication between Hawkes and myself was excellent. Many thanks for everything!

    Reply from Hawkes Car Centre on 23/07/18

    Thank you for the review Hannah, it was a pleasure helping you.... Geoff

  • 5

    Excellent people, average car.

    By Adam S on 12 July 2018 | Verified purchase

    First off, it must be said that the showroom is absolutely immaculate. The cars are spotless and there was zero sales pressure whatsoever and it seems like an excellent bunch of lads who work there. Absolute win in that respect. I can’t give 5 stars though, as it hasn’t been a great start to my time with the car. It’s pulled to the left from the first moment I had it and it broke down on me in less than 48 hours. They took the car back and have seemed to rectify the fault, being down to a faulty spark plug. I was told the car was serviced prior to me purchasing it, so I’m not sure how this was missed. After going through the handbook, I have seen that it didn’t have a full service, it seems to have just had an oil and filter change. Not what I’d call a service personally and I’ll give it a couple of thousand on the clock and get it serviced myself. They have many 5 star ratings, so they must be doing something right. This is just my own buying experience I’m giving.

    Reply from Hawkes Car Centre on 16/07/18

    Thank you for giving the review Adam. I’m sorry you had an issue with your car but I do think we responded quickly and appropriately. As soon as you informed us of the problem we had a courtesy car waiting for you and we had the problem diagnosed and repaired by our workshop straight away. A plug can break down at any time without warning and there is no way of knowing that it might happen. The plugs were not due to be changed at that time or mileage. You have never mentioned anything to us about the car pulling to the left. That is a really lovely 308 you have bought and I hope you are now getting a lot of pleasure from it ………..Best regards, Jason.

Hawkes Car Centre

01284 754255 07786 993099

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 16:00
Sunday Closed

Hawkes Car Centre

Mustow Street,
Bury St Edmunds,
IP33 1XL