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Customer reviews of Hawkes Car Centre

At Hawkes Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hawkes Car Centre

Hawkes Car Centre

Based on 280 customer reviews

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  • 5

    Helpful, efficient and friendly

    By Graham C on 26 June 2017 | Verified purchase

    From the moment of making an enquiry about the car that I purchased right the way through until actually purchasing the garage could not be more helpful. I was given time decide if I wanted to put a deposit down without any pressure and then the sale was quick and easy. There was no pushiness from those selling the car it was a very good experience from start to finish.

    Reply from Hawkes Car Centre on 30/06/17

    Thank you for the review Graham, enjoyed the chat! Geoff.

  • 5

    Quick and simple.

    By Mollie A on 25 May 2017 | Verified purchase

    They made my first experience of buying a car very easy for me, it really couldn't have been easier... Can't fault them!

    Reply from Hawkes Car Centre on 31/05/17

    Thank you Mollie you were a pleasure dealing with. Hope you are enjoying your new Mini.

  • 5

    Genuine friendly garage

    By LUCY F on 13 May 2017 | Verified purchase

    We have now purchased two cars from Hawkes. Really friendly genuine people who will go out of their way to help you. Another successful purchase - thank you!

    Reply from Hawkes Car Centre on 31/05/17

    Thank you so much for your continued business it is very much appreciated.

  • 5

    Pleasant, helpfu and knowledgeable

    By ANTHONY H on 12 May 2017 | Verified purchase

    I found them helpful without being pushy. Geoff had answers for all my questions and I felt safe accepting these answers

    Reply from Hawkes Car Centre on 18/06/18

    Thank you for the nice review, I hope you are enjoying your Focus. Best wishes, Geoff.

  • 5

    Fantastic 5*

    By FLEUR B on 29 April 2017 | Verified purchase

    Can not recommend this dealership enough. As soon as I went in and was greeted by the owner I felt relaxed and comfortable buying from them. Unlike other dealerships we had been to previously, they did not wait for deposit to have the cars serviced, it was all done as standard and therefore made the process a lot more relaxing knowing that we wouldn't have to hand over any money knowing a lot of things needed doing. An up to date MOT was performed once the deposit had been paid and there was one advisory, only something small that would have become a problem in around 6 months however rather than leave it for us to sort out in 6 months, they got it fixed so that when we took the car away we would have nothing to worry about. Every other car including the one I purchased was spotlessly clean and well presented, and the whole dealership was clean and smart. I would highly recommend purchasing from Geoff and his business partner (unfortunately I did not catch his name!).

    Reply from Hawkes Car Centre on 05/05/17

    Thank you for your lovely review Fleur. It was really nice chatting with you and I'm hoping you are loving your new car. Kindest regards, Geoff.

  • 5


    By Katie F on 26 April 2017 | Verified purchase

    Very helpful and no pressure selling left to calmly look at the cars and answered any questions drove the car away the same day and is proving to be a good purchase for our daughter to commute to and from uni we will be back for the other children's cars

    Reply from Hawkes Car Centre on 14/05/17

    Thank you so much and lovely to hear your daughter is getting on well with her new car. Hope to see you again for your next purchase.

  • 5

    Good pleasant experience

    By Louise M on 24 April 2017 | Verified purchase

    Our salesman was pleasant and we didn't feel pushed or rushed to make a decision.

    Reply from Hawkes Car Centre on 25/04/17

    Was a pleasure dealing with you and your husband. Hope you enjoy your new Citroen.

  • 5

    Excellent service and quality cars

    By Jodie W on 24 April 2017 | Verified purchase

    Very helpful and lovely cars at reasonable prices overall great service

    Reply from Hawkes Car Centre on 28/04/17

    Thank you Jodie that is a lovely A3 Sportback, I'm really pleased you like it so much.

  • 5

    Highly recommended!!!

    By Janet C on 19 April 2017 | Verified purchase

    This is a lovely little car place, right near the town centre in Bury. Having made email contact - and arranged to view a car I'd seen on their website, I received a really warm welcome when I arrived. Strictly no pressure in their sales, a lovely chap called Geoff showed me the cars I'd gone to see. He was very open about the pros and cons of different models. And when I'd got to the point where I wasn't sure which car, if any, I would buy - he sent me off to have a coffee, so I could really think about it on my own. A brilliant move, as I went back about half an hour later and bought a lovely little Seat Ibiza. (Which I am so happy with!) Everything about my visit to Hawkes was so simple. All very relaxed. Very friendly. Even the test-drive was completely pressure free. I would highly recommend this garage. The cars all look good, they are in wonderful condition and really well presented. Geoff was so nice to deal with. You couldn't fault his courtesy and kindness.

    Reply from Hawkes Car Centre on 22/04/17

    Thank you for your lovely review Janet, it was a pleasure talking to you. I hope you enjoy your Ibiza for many years. Best wishes, Geoff.

  • 5

    Easy to buy thanks to online

    By Terry Y on 15 April 2017 | Verified purchase

    Great selection of cars with fantastic write ups and photos online making it easy to find the car that you want. I did all my buying online because of this and of the reviews. Went and collected the car a couple of days later and was give great customer service.

    Reply from Hawkes Car Centre on 24/04/17

    Thank you for your nice review and I'm pleased everything worked out as you wanted it to.

Hawkes Car Centre

01284 754255 07786 993099

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 16:00
Sunday Closed

Hawkes Car Centre

Mustow Street,
Bury St Edmunds,
IP33 1XL