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Customer reviews of Hawkes Car Centre

At Hawkes Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hawkes Car Centre

Hawkes Car Centre

Based on 294 customer reviews

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  • 5

    Brilliant service

    By Kirsty H on 27 September 2019 | Purchase not verified

    Brilliant company and amazing people. Very helpful and not pushy at all. Very helpful and friendly. Got myself a lovely little car

    Reply from Hawkes Car Centre on 10/10/19

    Thank you Kirsty for your lovely review, hope you are enjoying your new car. Kind regards all at Hawkes.

  • 5

    Quick, easy and efficient.

    By Sara M on 19 August 2019 | Purchase not verified

    Very helpful and friendly staff. Bought a car, it was MOTd , taxed and with me in about 4 hours. Incredibly patient people who will go that extra mile.

  • 5

    Great services and staff

    By Bradley B on 05 May 2018 | Purchase not verified

    Really nice and professional staff lovely place. Would buy from again and use again as the staff make the business the customer services you receive is top notch .

    Reply from Hawkes Car Centre on 05/05/18

    Thank you Bradley for a lovely review. Hope you enjoy your weekend journeys a bit more now! Best wishes, Geoff.

  • 5

    Vaxhall corsa

    By Paul S on 03 April 2018 | Purchase not verified

    Bought a vaxhall Corsa for our daughter lovely little car .. The sales team lets us look around the car no hard sell .but when we wanted a question answered they were happy to help 5 stars all round

    Reply from Hawkes Car Centre on 06/04/18

    Thank you Paul, Hope your daughter is enjoying her new car.

  • 5

    Very happy

    By Murray F on 20 December 2017 | Purchase not verified

    Just bought a VW Golf for my son from Hawkes, great car,drives really well, very happy. There was no pressure to buy what so ever & I did the test drive on my own. Well done guys!

    Reply from Hawkes Car Centre on 22/12/17

    Glad your son was really pleased with his surprise! It was a pleasure dealing with you, Geoff & Jason.

  • 5

    Great customer service

    By daryl J on 26 September 2017 | Purchase not verified

    Friendly staff and leave you to browse until you are ready. Not pushy, really good service and helpful. Honest, know all the facts about each vehicle. Happy to sort out out any issues you may have.

    Reply from Hawkes Car Centre on 05/10/17

    Thank you Daryl for the review I'm pleased you liked the car I think it will be great for you. Best wishes, Geoff

  • 5

    Wonderful place!

    By Leah W on 13 September 2017 | Purchase not verified

    I would buy here again. These folks stand by the cars they sell after they sell them! This is a peace of mind I dream of. The cars are the cleanest I have aver seen in a used-car business. Great experience! Purchased summer 2017.

    Reply from Hawkes Car Centre on 19/09/17

    Thank you Leah, so nice to here you are happy with the service, Thank you for the review & for using Hawkes.

  • 5

    Very Happy.

    By Eric M on 10 September 2017 | Purchase not verified

    Hawkes did everything quick and it was easy, Geoff wasn't pushy for a sale and everything was done without a fuss. Geoff wasn't there when we collected the car, But, Jason was on site and had everything in order. Thanks Eric.

    Reply from Hawkes Car Centre on 14/09/17

    Thank you Eric for the nice review. Glad it all went well on my day off when you picked the car up! Best wishes, Geoff.

  • 5

    Made no sense!!

    By Nicki L on 30 August 2017 | Purchase not verified

    Was told I couldn't test drive the car I liked unless I committed to buying it. Sales man didn't want to get the car out as it was raining and would waste his time if I didn't want to buy it!!! Who buys a car without test driving!!!!??? Gutted as loved the car and had travelled from Felixstowe and phoned Sales man before coming.

    Reply from Hawkes Car Centre on 05/09/17

    Its very disappointing for us to receive a negative review as customer relationships is so very important to us. As we told Nicki we would never expect anyone to purchase a car without test driving it first & at no point was she ever told she couldn’t test drive the car despite the monsoon conditions outside. We simply politely asked what her intentions would be after she had test drove the car as she had clearly stated prior that she just wanted to see what a Polo drives like and compare it to her own car a Volkswagen Golf & wasn’t looking at purchasing a car at the present time. We would always get the cars out of the showroom for a Potential customer to test drive & always welcome a sale as that is the reason for us being here to sell cars. On this occasion though Nicki didn’t like being asked that and I’m afraid by her response and behaviour a negative review unfortunately was always going to be the outcome.

  • 5

    Truly excellent service!!

    By Malcolm H on 21 July 2017 | Purchase not verified

    Very pleased with the excellent service!! Friendly and professional treatment from start to finish!! Highly recommend Hawkes Car Centre to all. Thank you so much for a hassle free vehicle purchase.

    Reply from Hawkes Car Centre on 30/10/17

    Thank you Malcolm for the review and good to here you are happy with your car. Regards Jason

Hawkes Car Centre

01284 754255 07786 993099

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 16:00
Sunday Closed

Hawkes Car Centre

Mustow Street,
Bury St Edmunds,
IP33 1XL