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Customer reviews of Hawkes Car Centre

At Hawkes Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hawkes Car Centre

Hawkes Car Centre
5
4.9

Based on 280 customer reviews

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  • 5

    Great car showroom and very helpful

    By Rachel C on 28 March 2021 | Verified purchase

    Extremely easy and very helpful especially in these times. Car was immaculate.

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for using Hawkes, it was a pleasure dealing with you.


  • 5

    Excellent service

    By Paul S on 27 March 2021 | Verified purchase

    Car was ready to go on collection and was in good condition as per online details and pictures. Friendly service / good family firm.

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for using our call and collect service, we understand that purchasing a car by live video viewing can be daunting, so is pleasing to know you were happy with everything. Best regards Jason.


  • 5

    Hawkes Garage. Highly recommended

    By Ethan K on 11 March 2021 | Verified purchase

    Hawkes garage has both excellent cars and excellent customer service. They were quick to respond to my messages and dealt with the car sale very professionally. Car was valeted and was gleaming on collection. Despite the showroom being small they clearly focus on the quality of their cars rather than the number of them. I have no hesitation in recommending them.

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for using our click and collect service, we understand that purchasing a car by video viewing can be daunting, so is pleasing to know you were happy with everything. Best regards Jason.


  • 5

    Excellent

    By Christan C on 05 March 2021 | Verified purchase

    Lovely trustworthy and polite. A real tonic. The car was as described and the service was fabulous

    Reply from Hawkes Car Centre on 07/04/21

    Thank you Christan for using our click and collect service, we understand that purchasing a car by video viewing can be daunting, so it great to know you were happy with everything. Best regards Jason.


  • 5

    Professional and efficient

    By Carolyn B on 18 February 2021 | Verified purchase

    Really helpful and professional, courteous even in lockdown

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for using our click and collect service, we understand that purchasing a car by video viewing can be daunting, so is pleasing to know you were happy with everything. Best regards Jason.


  • 5

    Excellent

    By Sam C on 15 February 2021 | Verified purchase

    Bought a Ford Hawkes in Bury st Edmunds one owner and 3month warranty. Staff were very excellent at explaining everything. Got a 3-month warranty and still enjoying the car. Right choice or car centre.

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for using our click and collect service, we understand that purchasing a car by video viewing can be daunting, so is pleasing to know you were happy with everything. Best regards Jason.


  • 5

    Fantastic Service

    By Mark C on 12 February 2021 | Verified purchase

    Had some issues with an older car purchased for our daughter and garage could not have been more helpful. Better service than we had when buying a nearly new Range Rover!

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for the kind review, Hope your daughter is enjoying her new car. Best regards Jason


  • 5

    Great customer service.

    By Stuart G on 10 February 2021 | Verified purchase

    I purchased a Ford Focus from Hawkes car sales recently and was very pleased with the service I received. Although we are in lockdown, I was able to view the car through a facetime video call. Car was delivered to my house the same day and was totally immaculate. Very impressed with the whole service.

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for using our click and collect service, we understand that purchasing a car by video viewing can be daunting, so is pleasing to know you were happy with everything. Best regards Jason.


  • 5

    LOCK DOWN CAR BUYING

    By Neil F on 04 February 2021 | Verified purchase

    A very different but easy car purchase from J at Hawkes Car Centre. Found car on there website, phoned up to found out details, had a video call to show me round car. BANG!! Bought car. A very easy transaction to buy a car under the current situation. Would definitely recommend them. Thank you.

    Reply from Hawkes Car Centre on 07/04/21

    Thank you for Neil for using our click and collect service, we understand that purchasing a car by video viewing can be daunting, so is pleasing to know you were happy with everything. Best regards Jason.


  • 5

    Great experience, all went so smoothly

    By Alice A on 20 December 2020 | Verified purchase

    Such a great experience at Hawkes car centre. Jason was lovely and sailed me through buying my new Ford Fiesta. The car was perfect and immaculate. It came with a full Ford service history and low mileage. I can’t thank Jason enough for his help. I viewed the car and drove it away the same day. It even came with a years free breakdown recovery and 3 month warranty. Very pleased with my new upgrade!

    Reply from Hawkes Car Centre on 28/01/21

    Thank you Alice for such a nice review, it was a pleasure dealing with you, Hope you are enjoying your Fiesta.


Hawkes Car Centre

Telephone:
01284 754255 07786 993099

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 16:00
Sunday Closed

Hawkes Car Centre

Address:
Mustow Street,
Bury St Edmunds,
Suffolk,
IP33 1XL